Pitch your game

Privacy Policy

Big Fan Games publishes licensed games made by independent developers. This page explains, in plain words, what information we collect about you, why we collect it, who else handles it, and what you can ask us to do with it.

We're based at Tauber 52, Unit B2.16, 2491 DA The Hague, the Netherlands. If you have a question about your information, or want to use any of the rights below, email privacy@bigfangames.com or write to us at that address.

The short version

  • We only collect what we need to run this website, look at pitches and key requests, and make our games better.
  • Our website doesn't use advertising or tracking cookies.
  • We don't sell your information to anyone.
  • You can ask us to see, correct or delete your information at any time.

1. On this website

Visiting the site. Our website runs on Vercel. Like every website, it keeps short-lived technical records (such as your IP address and browser type) so it can work and stay secure.

Visitor numbers. We use Vercel Web Analytics to count visits and see which pages are popular. It doesn't use cookies and doesn't identify you. We only see totals, never individual people.

Pitching a game. If you send us a pitch, we collect what you put in the form: your name, email address, studio name and website, and the details and links for your game. We use it to look at your pitch and get back to you. Pitches are passed on to a Google Sheet that our team works from. While you fill in the form, a draft is saved in your own browser so you don't lose your work. It's cleared when you send the pitch. To stop spam, we briefly keep a note of the network address a pitch came from.

Requesting a key. If you're a creator and ask for a game key, we collect your name, email address, channel name and link, your platform and audience size, the games and key platform you want, your country and anything you tell us about your plans. We use it to decide on and send keys. Requests are passed on to a Google Sheet that our team works from.

Trailers. Game trailers play from YouTube in its privacy-enhanced mode. On a computer, nothing loads from YouTube until you press play. On a phone or tablet, the YouTube player loads, paused, as you scroll near a trailer, so a single tap starts it. Once the player has loaded, YouTube's own privacy policy applies.

Emailing us. If you email us, we keep your message and address so we can reply.

2. In our games

If you get one of our games from the Epic Games Store, Epic shares your email address with us only if you agree to it.

When you play one of our games on PC, we automatically collect gameplay statistics through Google Analytics and Unity Technologies, such as how often and how long people play and where they stop. We look at these as totals to understand how our games are played. We don't use them to show you ads.

When you get or play one of our games on Xbox, PlayStation, Nintendo Switch, Apple Arcade, the App Store, Google Play or Google Play Pass, we don't receive any personal information.

On every platform, we and our developers keep track of what's needed to unlock in-game achievements, such as playtime and items used. This isn't linked to who you are.

If you agreed to share your email address with us, we may send you a newsletter or updates about our games, including games on other stores. Every email has an unsubscribe link.

3. Why we're allowed to use it

  • Newsletters: because you agreed to them. You can change your mind at any time.
  • Pitches, key requests and emails: because you asked us to look at something or reply to you.
  • Website and game statistics, and keeping the site secure: because we have a fair business reason to understand how our website and games are used and to keep them working.

4. Who else handles it

We use a few trusted services to do this work for us. They only use your information to provide their service to us:

  • Vercel: hosts the website and provides the visitor statistics. vercel.com/legal/privacy-policy
  • Google: the sheets where pitches and key requests arrive, and gameplay statistics for our PC games. policies.google.com/privacy
  • Unity Technologies: may collect data when you play a game built with Unity, and makes its own decisions about that data. unity.com/legal/privacy-policy
  • Campaign Monitor: sends our newsletters. campaignmonitor.com/policies
  • YouTube: only once a trailer's player loads. policies.google.com/privacy

We'll also share information if the law or a court requires it. If Big Fan is ever sold or merges with another company, your information may move with the business, still protected by this policy.

5. How long we keep it

  • Pitches and key requests: for as long as we need them to consider and follow up on them. Ask us and we'll delete yours sooner.
  • Newsletter details: until you unsubscribe.
  • Gameplay statistics: up to 5 years.
  • Website visitor statistics: Vercel keeps them as totals only.

6. How we keep it safe

Only the people who need your information can get to it, and we use two-factor sign-in wherever we can. Our service providers look after the security of their own systems and tell us if anything goes wrong.

7. Information leaving your country

Some of the services above store information outside the European Economic Area or the UK, including in the United States. When that happens, we rely on the legal safeguards those services have in place to protect it. Email us if you'd like a copy.

8. Your rights

Wherever you live, you can ask us to:

  • Show you the information we have about you.
  • Correct it if it's wrong.
  • Delete it.
  • Stop or limit how we use it.
  • Give you a copy to take somewhere else.
  • Withdraw a consent you gave us (this doesn't undo anything done before you withdrew it).

Email privacy@bigfangames.com and we'll reply within 4 weeks. If you're in the EU and we haven't sorted out a problem, you can complain to your local data protection authority. In the Netherlands, that's the Autoriteit Persoonsgegevens.

We don't sell personal information, including for people in California. Our website doesn't respond to Do Not Track signals, but it doesn't track you across other websites either.

9. Young players

Some of our games are rated for players aged 16 and up (by PEGI, USK, ESRB or CERO), and we don't expect to hold information about players younger than 16. If you're a parent or guardian and think we have your child's information, email privacy@bigfangames.com and we'll delete it.

10. Cookies and browser storage

Our website doesn't set any cookies. It saves three small things in your own browser, and they never leave your device:

  • A note that you've already seen the homepage intro, so it doesn't play again on the same visit. It's cleared when you close the tab.
  • A note that you've confirmed your age on a game page that asks for it, so you aren't asked again on the same visit. It's cleared when you close the tab.
  • Your unsent pitch, so you don't lose your work. It's cleared when you send it.

YouTube may set its own cookies or store data once a trailer's player loads.

11. Changes to this policy

If we change how we use your information, we'll update this page. Last updated 20 October 2026.